By having a consistent training program for all your operators, you will increase operational consistency. The results could be lower operational costs, less time spent troubleshooting, happier customers, and overall improved employee moral because they won’t be fixing something the previous shift did wrong.
The city of Stockton Water Reclamation Facility in California addressed both operational consistency and the inevitable staff turn over, by developing a documented training plan. They started at the Headworks and documented all the processes and procedures using text, images, and videos from a cell phone. They continued throughout the facility and now have a well documented training plan for any new employee.